McDonald's

Restaurant | Grays | England | United Kingdom

McDonald's location in Grays

The "McDonald's" in Grays, England, is a typical branch of the globally renowned fast-food chain, which has been a staple in the culinary landscape of Britain since its entry into the UK market in 1974. Located in the town of Grays, situated east of London on the north bank of the River Thames, this restaurant offers the familiar standards of the brand and serves as a convenient stop for both locals and travelers. The design follows the modern style of the chain, featuring a functional interior that includes self-service kiosks, drive-thru options, and seating areas for quick dining in or takeout. The decor is bright and practical, with clean lines and seating arrangements that can accommodate both individuals and families or groups.

Best fast food restaurants in Grays

Culinary-wise, "McDonald's" in Grays remains true to its global classics, adapted to British tastes. A highlight is the Big Mac, an iconic burger with two beef patties, the signature sauce, and crisp lettuce, which embodies the McDonald's experience for many. Also popular are the Chicken McNuggets, known for their crispy coating and a selection of dips like sweet-and-sour sauce or barbecue, particularly appealing to younger guests. For breakfast fans, the Bacon & Egg McMuffin stands out, a warm sandwich featuring crispy bacon and a perfectly fried egg, often paired with a coffee from the McCafé line. The fries, golden-brown and lightly salted, are an essential companion and are appreciated for their consistent quality. Occasionally, seasonal or regional specialties supplement the menu, providing variety.

McDonald's breakfast menu options

The drink selection is diverse, offering options for every taste. The McCafé area distinguishes itself with coffee varieties such as creamy cappuccinos or intense espressos made from Rainforest Alliance-certified beans, serving as an alternative to classic soft drinks. Coca-Cola or Fanta are always available as refreshment options, often as part of a meal, while milkshakes in flavors like vanilla or chocolate are particularly popular with families. The ability to customize or pre-order via the McDonald's app adds a modern, convenient touch to the experience.

Drive-Thru experiences at McDonald's

The atmosphere at "McDonald's" Grays is lively and dynamic, typical of the chain. During the day, it attracts a colorful mix of shoppers, professionals on their lunch breaks, and families who appreciate the quick availability and familiar taste. In the evenings, it often becomes a meeting point for younger guests or groups seeking an affordable snack. The service is designed for speed, with self-service kiosks reducing waiting times and staff operating in a friendly but efficient manner. Particularly on busy days, it can get crowded, but the processes are organized to ensure guests are served promptly. For families, practical amenities like high chairs are available, and the option to order through delivery services like Deliveroo makes the restaurant even more accessible.

Contact details

Web

Phone

Address
Lakeside Retail Park, Cygnet View
West Thurrock
RM20 1TX Grays

Map view

Opening hours

Sunday0:00 - 0:00
Monday5:00 - 4:59
Tuesday5:00 - 0:00
Wednesday0:00 - 0:00
Thursday0:00 - 0:00
Friday0:00 - 0:00
Saturday0:00 - 0:00

Reviews

3326 Reviews

L C (1.8 20vt)
08.03.2025

Fixed tables and seating so if you’re on the larger side or are disable might find the seating too good
Michael Pitt
08.03.2025

Another McDonalds restaurant. Actually, despite being automated ordering, the staff are friendly and helpful. The food was hot and fresh..
L
07.03.2025

It was okay
Dan
29.11.2020

This box is too small to list every issue!!! After 35 years of eating at McDonald’s I can definitely say Lakeside retail park branch is the worst EVER branch I’ve ever used. This is my local branch and I actively avoid it. The staff are regularly rude. I’m left at drive through speaker whilst 1-2 cars pass served on the 2nd speaker regularly. Food is ALWAYS old/cold/ and the fries regularly taste like cardboard. Look at the state of the philli cheese stack I got today. The cheese was set solid like it’s been in the fridge!!! Not melted. The chips went in the bin, And the XERO oasis I tried today was horrible. Bring back the real oasis. This isn’t an isolated review. This branch needs a serious head office re vamp. This branch does not in anyway provide that standards set by the branch, The food. The service. The drive through. I had paid on the app. (Eventually but that’s glitchy) I was at the speaker for ages. Left in silence.. then I was at the “pay window” with no staff present for ages!!! No idea where they were.. And then I get to the collection window.. and I’m charged 10p for a dip. After paying £7.29 for a naff burger and chips. Also,,.. the Phil cheese can only be customised on the app by removing items. I cannot add items. Head office to need to seriously look at this branch,
Meg Grabas
05.03.2025

Disorganised. 20min waiting for basic food. Toilets filthy. I wouldn't recommend
Remigo Breit
26.02.2025

McDonald's is a big company, if they don't even confirm an order, they're not bankrupt. This isn't the first time.
vis padayachee
26.02.2025

Just got in for a quick meal. Plenty of parking available. Restaurant is quite empty right now, but the drive-through seems busy. Suits me fine. Waiting on the meal. Like the newish layout.
Susan Downham
25.02.2025

Clean, fast and really fresh
Alan Wright
18.09.2021

Is what it is. Coffee is always excellent.
Chrissy Williams
20.02.2025

Half our order missing......how hard can it be ???
Alan Cragg
19.02.2025

Messed up the whole order due to one kind of wrap being unavailable.
Tomas_
18.02.2025

bad music

 

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